How to Manage Points（for Administrators）

1. Checking Wallets

A “wallet” is automatically created for each user group and serves as the unit for storing and managing points.
All created user groups, including the initial “default” group, have their own wallet for holding points.

• A user group wallet is created automatically when a new user group is created.
• On first use, a wallet for the “default” group is created automatically.

The following steps explain how to check the status of wallets assigned to each user group, including point balances.

1. Open the 【Point Wallets】 screen from the 〈Setting〉 menu on the left.
   
2. In the displayed wallet list, review the status of each user group wallet, including point balances.
   The top of the screen shows “Total:”, which is the total number of points across all user group wallets.
   
3. Click the [Detail] button for a wallet to open the 【Wallet Detail】 screen and review detailed information such as the wallet’s point transfer history.
   

The 【Point Wallets】 screen displays the following items.

Item	Description
Wallet Owner	The name of each user group.
Currently Available Points	The number of points currently held in the wallet.
Details	The [Detail] button.

TIPS!
If wallet information exists for deleted user groups, the 【Point Wallets】 screen shows a “Show Deleted User Group” checkbox.
Turn it on to display wallets that belong to deleted user groups as well.

TIPS!
If points are approaching expiration, you can check “Expiration date approaching” from the 【Point Wallets】 screen or the 【Wallet Detail】 screen.
The screen shows “Expiration Date”, “Wallets Owner”, “Expiring Points”, and the total number of points scheduled to expire.

The 【Wallet Detail】 screen displays the following items.

Item	Description
Date	The date and time when the point operation was performed.
From	Point transfer source.
To	Point transfer destination.
Transaction Type	・Wallet Top Up (point allocation) ・Distribution (point transfer between user group wallets) ・Collect back (point collection) ・Consumed (point consumption, including reserved points for future reservations) ・Refund (point refund based on the refund rate for cancellations or termination) ・Add-On Charges (additional point charges based on the refund rate for cancellations or termination) ・Point Expired (point expiration)
Points Transferred	The number of points moved in the operation.
Available Points after Transaction	The point balance in the wallet after the operation.
Notes	Notes field.
User	The user who performed the point operation.

2. Transferring Points Between Wallets

This section explains the procedure for transferring points between wallets.
Initial points are assigned to a user group wallet such as 「default」.
To use points in other groups, transfer points between wallets as needed.

2.1 Point Transfer Procedure

Administrators can transfer points between any user group wallets.

The following steps explain how to transfer points between user group wallets.

1. Click the ［Detail］ button for the user group wallet of the 「transfer source (From)」.
   

2. On the 【Wallet Detail】 screen, click the ［Point Transfer］ button in the upper right corner.
   

3. The 【Point Transfer】 pop-up screen will appear, so fill in the required information.

   Item	Description
   Point Transfer	Enter in the format 「Point Source → Destination」.
   Points to be Transferred	Enter the number of points to be transferred（negative values not allowed）.
   Notes	Enter remarks. The entered content will be displayed in the history.
   Precalculated Points	Displays the balance after transfer（source/destination）in advance. Displayed according to the entered 「Points to be Transferred」 content.

4. Confirm the entered content and click the［Transfer］ button.
   

5. The 【Final Confirmation: Point Transfer】 pop-up screen will appear.
   Confirm the notes, and if there are no issues, click the ［Transfer］ button to execute the transfer.
   

2.2 Confirmation of Transfer Results

When the transfer process is completed, the screen will return to the original 【Wallet Detail】 screen.
The history list will show a new record for the point transfer you performed.
On the 【Point Wallets】 screen, you can confirm that the point balances for both the source and destination user group wallets have changed.