Point Refunds

1. About point refunds

In Cloud Bouquet, consumed points are refunded under the following conditions:

• When a compute server reservation is canceled
• When a login server or compute server in use is terminated early

The number of points refunded is calculated by applying the refund rate specified in the Terms of Use to the points consumed at the time of reservation.

The refund rate varies depending on the following factors:

• The specifications of each server (GPU model)
• The timing of the reservation cancellation or early termination

For specific refund rates, please refer to Appendix 1 of the Terms of Use.

TIPS!
Please note the following regarding point refunds:

• The expiration date of the refunded points will be the same as the expiration date of the points consumed at the time of reservation.
• If the refunded points include decimals, rounding up will be applied.
  Example: If 30.2 points result from the application of the refund rate, 31 points will be refunded.

2. Point Refund Example

Example

• Compute server reserved 10 days in advance
• Plan: 30 points per hour
• Reserved time: 5 hours
• Points consumed: 150 points
• Cancellation occurred before the scheduled start time

In this case, a portion or all of the points will be refunded. The number of points refunded varies depending on the date and time the cancellation is executed.

Actual refund rates vary depending on the compute server’s specifications. Please refer to Appendix 1 of the Terms of Use for detailed refund rates.

TIPS!

• For the procedure to cancel a reserved compute server, please refer to How to use Compute Server.
• For the early termination procedure for each server, please refer to How to use Compute Server.